We offer PetRescue’s adoption support services for FREE to thousands of pet seekers looking to adopt their new family member. Thanks to your kind support, it results in thousands of happy adoptions every month.
Adopters’ helpdesk
Giving an extra helping hand to hundreds of adopters every month
PetRescue’s Adopters’ helpdesk - info@petrescue.org.au - operates seven days a week, responding to email enquiries from adopters seeking an extra helping hand with their pet search and adoption application.
Pet alerts
Keeping adopters up to date with the latest pet listings
If you’re looking for a pet, you can sign up for a free PetRescue account and set up pet email alerts to be notified when a new pet is listed that matches your search criteria. Simply select ‘My Alerts’ from the sign-in drop-down menu, add your pet preferences to the form and hit ‘Create Alert’. On average, we send over 20,000 pet alerts every week!
Adopters’ resources
Free tips and advice articles for adopters
We’re continually updating and growing our online library of free resources and help articles to assist adopters in making the right choices for their lifestyle and improving/refining their search for a new family member. Check out our FAQs and help for pet seekers/adopters online.
Matchmakers project
A tech solution to connect more pets with adopters, faster
We are investing in technology to significantly lighten the workload of responding to pet enquiries for all our rescue members. The Matchmakers project will also improve the experience for all potential pet adopters and find the right home for pets faster.
By drawing on our learnings from Carsales and Airbnb, we are developing new website features, functionality and a whole new adoption enquiry management system. This will include online adopter profiles and Tinder-style functionality that will enable rescue groups to quickly shortlist potential adopters and redirect other applicants back to the website in one quick swipe or click.
The end result will be an online adoption enquiry system that’s faster, more efficient and more responsive, thereby helping save more lives. Find out more about the Matchmakers project here.